Resource
What to Ask During a Care Consultation
Clear questions help you understand whether an agency is a good fit.
- 1Services
- 2Costs
- 3Staffing
- 4Communication
- 5Changes
- 6Limits
Available services
- Which services do you provide, and which are part of your license?
- How do you decide which services are appropriate?
Costs
- What are your current rates?
- Are there minimum visit requirements?
- What additional charges might apply?
- What payment methods are available?
Staffing
- How are caregivers matched with clients?
- What happens if a regular caregiver is unavailable?
Communication
- Who do we contact with questions?
- How will family members be kept informed, with the client's consent?
Service-plan changes
- How is the service plan reviewed?
- How are schedule changes handled?
Service limitations
- What tasks are outside your scope?
- When would you recommend a different type of provider?
This guide offers general planning information and is not medical advice.
You don’t have to have every answer before reaching out.
Tell us what has become more difficult at home. We’ll help you explore whether Midline is the right next step.